Our Policies
Privacy Statement:
All website material contained on this website including but not limited to: graphic arts, photography images, text, email addresses, as well as all of the site content is the sole property of Shell-bell Designs. Any use of content or reproduction of any content on this website is strictly prohibited. Any use of content or questions regarding content on this website shall be submitted in writing to Shell-bell Designs. All website content is subject to change without notification. We are committed to securing and protecting the privacy of all of our website visitors. By submitting your information on our contact page you can be assured your information will never be shared with third party companies or individuals. It is our policy not to make personal information available to anyone that is not a direct employee of Shell-bell Designs. We will revise and update the policies on this statement as our practices change, or as we develop better ways to make your web visit more secure and positive. You are encouraged to visit this page upon your site visit to be sure you are current with our terms of use and privacy statement. Thank you for taking the time to visit Shell-Bell Designs.
Return Policy:
Jewelry may be returned for an exchange for an item or items of equal or greater value within 10 business days after you receive the item. Custom order pieces may not be returned for exchange. Return shipping is the responsibility of the customer. Please call toll free 866-606-BELL(2355) or email shelli@shellbell.com for return notification.
Return Policy For Damaged Items:
Please notify us immediately if your package arrives damaged. While we take every measure to properly package our shipments, there are rare occasions when damages occur in transit. Please call toll free 866-606-BELL(2355) or email shelli@shellbell.com and we will work with you to resolve this matter.
Custom Order Information:
Shell-Bell welcomes custom orders and will be glad to co-create a piece of jewelry just for you! Please contact me with your specifics on the item you have in mind, and you'll receive a prompt response and quote.
Contact Us:
If you have any questions, please do not hesitate to contact us and we will be happy to help you.
Toll-Free: 866.606.BELL (2355)
Email: shelli@shellbell.com
Shipping Address:
P.O. Box 2849
Big Bear, Ca. 92314